Policies

Cancellation Policy

We require the courtesy of a 24 hour notice in the event a single service appointment needs to be cancelled; 48 hours for packages. A standard no-show fee will be charged at our discretion.

Children Policy

Charity Faye Spa is committed to the relaxation and beauty of all our guests. For the comfort of our clients, we politely ask that children not accompany our clients during their treatments. Due to our quest to maintain the spa’s ambiance, the spa facilities are reserved for booked guests only. Children ages 5-11 can enjoy our Princess services and ages 12+ all regular priced treatments.