Policies

Cancellation Policy

We require the courtesy of a 24 hour notice in the event a single service appointment needs to be cancelled; 48 hours for packages. A standard no-show fee will be charged at our discretion.

Children Policy

Charity Faye Spa is committed to the relaxation and beauty of all our guests. For the comfort of our clients, we politely ask that children under the age of 12 not accompany our clients during their treatments.  Due to our limited seating and our quest to maintain the spa’s ambiance, the spa facilities are reserved for clients over the age of 12 only.